Travel agency segment forecasted to be worst hit by a 30% shortfall of workers, unless urgent action is taken The World Travel & Tourism Council (WTTC) and the European Travel Commission (ETC) warn the Travel & Tourism sector’s recovery could be put at serious risk if almost 1.2 million jobs remain unfilled across the EU. The challenging summer labour shortfall has been revealed by WTTC in its latest analysis of the sector and calls for urgent action to address this critical issue. In 2020, when the pandemic was at its peak, the Travel & Tourism sector across the EU suffered the loss of almost 1.7 million jobs*. In 2021, when governments began to ease travel restrictions and travellers’ confidence improved, the sector’s direct contribution to the EU’s economy r...
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