Global Passenger Survey – आवारा मुसाफिर

Speed and convenience top priority for passengers

October 26, 2023495 Views

The International Air Transport Association (IATA) has announced the results of its 2023 Global Passenger Survey (GPS), showing that travelers continue to prioritize speed and convenience and are increasingly embracing biometrics and off-airport processes to deliver it. "Passengers have made it clear: they want to spend less time booking and move through the airport faster. And they are increasingly willing to use biometric data to complete more pre-departure tasks off airport to achieve this,” said Nick Careen, IATA’s Senior Vice President for Operations, Safety and Security. FILE PHOTO: The information screen at Fiumicino airport displays ITA flights in Rome, Italy, October 15, 2021. REUTERS/Guglielmo Mangiapane Planning and Booking Passengers want convenience when they plan...

खबरनामाट्रैवल उद्योग

Convenience is top priority for passengers post pandemic

AWARA MUSAFIR BUREAU

November 1, 2022339 Views

The International Air Transport Association (IATA) announced the results of its 2022 Global Passenger Survey (GPS), showing that travelers top concerns for travel in the post-COVID crisis period are focused on simplification and convenience. “Travel during COVID-19 was complex, cumbersome and time consuming due to government-imposed travel requirements. Post-pandemic, passengers want improved convenience throughout their trip. Digitalization and use of biometrics to speed up the travel journey is the key,” said Nick Careen, IATA’s Senior Vice President for Operations, Safety and Security. GPS results are based on over 10,000 responses from 222 countries. The survey provides insight into what passengers would like from their air travel experience. Planning and Booking Passe...