The airline is offering special treats and bespoke dishes in its lounges at London Heathrow and adding a variety of special touches to its onboard experience, including sweet desserts for Diwali British Airways has introduced a variety of special touches to its onboard experience this month, including a range of sweet desserts for Diwali for customers travelling across its network. To celebrate the festival of lights on November 12, the airline is introducing festive desserts for customers across all cabins on outbound and inbound long-haul flights to India. The airline’s customers travelling in Club World (business class) from London Heathrow to India will be able to enjoy Rasmalai, a popular sweet delicacy, originating from eastern India. Those travelling in Worl...
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Passengers flying into Britain faced major delays after landing at airports on Saturday due to a nationwide issue affecting the automated border control gates that scan passports upon arrival. Images posted on social media showed long queues with hundreds of people at London's Heathrow and Gatwick airports with frustrated passengers complaining of having to wait several hours in line. "We are aware of a nationwide border system issue affecting arrivals into the UK," said a spokesperson for the British government's interior ministry, which has oversight of border control. People queue at arrivals at Heathrow airport in London, Saturday, May 27, 2023. (Ivan Coninx via AP) "We are working to resolve the issue as soon as possible and are liaising with port operators and airlines t...
Read MoreLondon’s Heathrow Airport apologized Monday to passengers whose travels were disrupted by staff shortages and warned it may ask airlines to cut more flights from their summer schedules to reduce the strain if the chaos persists. Heathrow, Britain’s busiest airport, said service levels have been unacceptable at times in recent weeks, with long lines for security, delays helping passengers with reduced mobility, and luggage going missing or arriving late. “We want to apologize to any passengers who have been affected by this,” the airport said in a monthly traffic update. FILE PHOTO: Travellers queue at security at Heathrow Airport in London, Wednesday, June 22, 2022. (AP Photo/Frank Augstein) Booming demand for summer travel after two years of COVID-19 travel restrictions have ...
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