Contactless technology solutions are gaining traction in the hospitality industry, as they reduce the potential risk of contracting COVID-19 through physical touchpoints. Against this backdrop, ‘contactless’ has emerged as the top conversation theme among influencer discussions in the hospitality industry on Twitter during April-September 2020, reveals GlobalData, a leading data and analytics company. Prashant Saxena, Influencer Expert at GlobalData, comments: “After the recent relaxation of air travel, hoteliers are getting prepared for their guests to return with the implication of new hospitality technologies to improve operations. They need to leverage self-service along contact-free technologies with an eye on health, safety and security norms.” According to GlobalData’s Lo...
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