COVID shifts the focus of IT spend to automation, sustainability & digital health
CIOs betting on technology to support industry recovery, according to new findings from SITA’s 2021 Air Transport IT Insights While IT budgets have stayed largely flat in 2021, airport and airline CIOs are betting on technology to support their recovery from COVID-19, with a significant increase in spending on digitalization and sustainability as key priorities by 2024. This is according to new findings from SITA’s 2021 Air Transport IT Insights, published on Wednesday, which represents the views of more than 180 IT airport and airline decision makers across 45 countries. The majority of airlines (84%) and airports (81%) expect to spend the same or more in 2022 compared to 2021, with spending on automation of passenger processing seeing a significant rise. This compares to 56% o...
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