The International Air Transport Association (IATA) announced the results of its 2021 Global Passenger Survey (GPS), which delivered two main conclusions: Passengers want to use biometric identification if it expedites travel processes.Passengers want to spend less time queuing. “Passengers have spoken and want technology to work harder, so they spend less time ‘being processed’ or standing in queues. And they are willing to use biometric data if it delivers this result. Before traffic ramps-up, we have a window of opportunity to ensure a smooth return to travel post pandemic and deliver long-term efficiency improvements for passengers, airlines, airports and governments,” said Nick Careen, IATA’s Senior Vice President for Operations, Safety and Security. Biometric Identificat...
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The International Air Transport Association (IATA) reported that based on its latest passenger survey conducted in June, most air travelers are confident about the safety of air travel and support mask-wearing in the near-term. However, a majority are also frustrated with the “hassle factor” around COVID-19 protocols, including confusion and uncertainty about travel rules, testing requirements, and excessive test costs. The survey of 4,700 travelers in 11 markets around the world shows that: 85% believe aircraft are thoroughly cleaned and disinfected65% agree the air on an aircraft is as clean as an operating room Among those who have traveled since June 2020, 86% felt safe onboard owing to COVID-19 measures: 89% believe protective measures are well implemented90% believe ...
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