SITA acquires CCM to integrate travel tech with high-end design This move strengthens SITA's offering, integrating processes, tech and design under one end-to-end solution to better advise customers and deliver smarter, more efficient and better airports with smoother passenger experiences. As airports invest heavily in automation, biometrics, security, self-service and personalized commercial services, terminal layouts must evolve alongside these innovations. The traditional model involving rows of check-in counters, static security areas, and inefficient passenger flows no longer makes sense. Instead, airports need seamless integration, where smart technology and intelligent design work together to reduce congestion and make the most out of every square meter. With this i...
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● 83% of consumers are planning to fly to a leisure destination in the next six months ● 93% would buy services like excursions and car rental from their airline if they could ● 56% would be more likely to spend on extras if the online buying experience improved to be more like retail, fashion and groceries New survey data from travel tech company IBS Software, reveals a massive 93% of UK and US consumers would book more services with airlines given the chance - representing a huge opportunity for airlines. The study, which looked into UK and US airline passengers' expectations of airlines, shows that following a challenging period of travel uncertainty, passenger confidence is recovering with 83% of respondents planning to purchase tickets in the next six months. However, t...
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