The International Organization for Standardization (ISO) has published the world’s first standard on accessible tourism, ISO 21902 Tourism and related services – Accessible tourism for all – Requirements and recommendations. This is an international standard offering guidelines to ensure access and enjoyment of tourism for all on an equal basis. The World Tourism Organization (UNWTO), Fundación ONCE and UNE (Asociación Española de Normalización) led the development of this pioneering, cross-cutting standard on an international level, focusing on accessible tourism throughout the whole value chain of the tourism sector. This is a business that in the European Union represents a potential market of 80 million persons, or 130 million if companions are included. Moreover, the market...
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