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Ongoing crises make Sri Lanka tourism industry revival uphill task

The travel and tourism sector is an important income generator for Sri Lanka. However, the ongoing economic crisis coupled with Ukraine–Russia war and China’s zero-COVID policy has put the sector in jeopardy. Against this backdrop, the country will face an uphill task in restoring a once thriving sector, says GlobalData, a leading data and analytics company.

Tourism accounted for more than 12% of the country’s GDP in 2019 and the third-largest source of foreign exchange reserves – behind worker remittances and the apparel industry.

According to GlobalData, international arrivals in Sri Lanka more than quadrupled from 448,000 to 1.9 million between 2009 and 2019, reaching a peak of 2.3 million inbound visitors in 2018. Concurrently, inbound tourism spending increased rapidly from $394.4 million in 2009 to $3.6 billion in 2019, with a high of $4.4 billion in 2018.

Hannah Free, Travel and Tourism Analyst at GlobalData, comments: “Sri Lanka was poised to be one of the world’s best holiday destinations due to the country’s rich culture, wealth of natural resources and diversity of accessible experiences on offer. It received major endorsements such as Lonely Planet’s best country in the world to visit in 2019, topping the National Geographic Travellers’ ‘Cool List’ in 2018 and was one of the best countries to visit according to Conde Nast Traveller Readers’ choice awards in 2021. The buzz around the island was hard to miss.”

However, tourism-dependent Sri Lanka suffered its first major setback with the Easter bombings in 2019. This led to the collapse of inbound tourism flows as international arrivals declined by 18% year-on-year (YoY) and tourist expenditure fell by 17.7% YoY in that year. This was immediately followed by two years of pandemic restrictions. Inbound visitors fell to just 116,600 or 6% of 2019 levels in 2021, and inbound tourism expenditure fell to as little as $213.1 million.

Further compounding the country’s struggling tourism industry is the Ukraine–Russia conflict, which will likely result in an absence of tourists and tourism spending from these countries in the foreseeable future.

Free adds: “In 2019, Russia and the Ukraine were Sri Lanka’s seventh and thirteenth largest source markets, respectively. Similarly, China was Sri Lanka’s third largest source market in 2019, however the country shows no signs in relenting on its strict ‘zero-COVID’ policy which has essentially brought outbound travel to a standstill.”

These challenges, amidst the ongoing economic crisis which has seen inflation soar to 50%, daily power cuts and shortages of basics such as fuel, food, and medicine, will undoubtedly make the revival of the country’s tourism industry extremely challenging.

Free concludes: “While the rest of the world has seen increased demand for tourism in recent months, Sri Lanka will have an uphill battle to revive its tourism industry. Its new tourism ambassador, Sanath Jayasuriya, is reportedly promoting tourism as an instrument for economic recovery. The country’s initial strategy to attract inbound tourism appears to be strengthening ties with India and promoting Hindu sites.

“There is also untapped potential in the country’s meetings, incentives, conferences, and exhibitions (MICE) segment particularly with India, Pakistan and Bangladesh, which could bring immediate cash-flow. However, the country may find it difficult to restore appeal in the short term – even as it starts its revival plan.”

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